slack2gong talks to Gong through Gong's own API, using an Access Key and Access Key Secret. It doesn't need a CRM connection — account matching happens entirely through the data Gong already has.
Generate your Gong API keys
- Sign in to Gong as a user with admin / technical-administrator access.
- Open Gong's company settings and find the API section (under the Ecosystem / API area).
- Create a new API key. Gong shows you an Access Key and an Access Key Secret.
- Copy both values somewhere safe — Gong only shows the secret once.
Add them to slack2gong
- In slack2gong, go to Connect Gong (during onboarding) or the Settings page in your dashboard.
- Paste the Access Key and Access Key Secret into the matching fields.
- Save. slack2gong verifies the credentials against Gong's API.
Exact menu labels in Gong can change over time. If you can't find the API section, ask your Gong administrator — the keys must be created by someone with the right permissions.
You can replace or update these credentials anytime from the Settings page in your dashboard.